Shipping Policy

Shipping Policy for Cross Clothing

Thank you for choosing Cross Clothing as your preferred destination for stylish and high-quality clothing. We are committed to providing an exceptional shopping experience, including prompt and reliable shipping services. Please review our shipping policy outlined below:

  1. Processing Time:

    • Upon receiving your order, our dedicated team will process it within 1-2 business days. Please note that processing time does not include weekends or public holidays.
    • Once your order has been processed, we will notify you via email, including a tracking number for your reference.

  2. Shipping Method:

    • We utilize trusted and reputable shipping carriers to ensure the safe and timely delivery of your items.
    • Depending on your location and the shipping method selected at checkout, we offer various options such as standard shipping, express shipping, or priority shipping.

  3. Estimated Delivery Time:

    • Our standard shipping option typically delivers orders within 5-7 business days from the date of dispatch. However, please be aware that delivery times may vary depending on your location and unforeseen circumstances such as extreme weather conditions or customs delays.
    • If you opt for express or priority shipping, your order will be expedited, and the estimated delivery time will be shorter. The specific delivery timeframe will be provided during the checkout process.

  4. Tracking Your Order:

    • To track your order, please use the provided tracking number in the shipping confirmation email we send you after the order has been dispatched.
    • You can enter the tracking number on our website's "Order Tracking" page or directly on the shipping carrier's website for real-time updates on your package's whereabouts.

  5. Shipping Restrictions:

    • At present, we offer shipping internationally.

  6. Order Modifications and Cancellations:

    • Once an order has been processed and shipped, modifications or cancellations cannot be guaranteed. However, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.

  7. Shipping Costs:

    • Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process.
    • We occasionally offer promotions with free shipping. Keep an eye out for such offers on our website and social media channels.

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact us at info@cross-clothing.com. We are here to help and ensure your shopping experience at Cross Clothing exceeds your expectations.

Note: Please be aware that our shipping policy is subject to change, and the most up-to-date information can be found on our website.