Contact Us

 

We value your feedback, inquiries, and concerns. At Cross Clothing, we strive to provide excellent customer support and assistance. Please find our contact details below:

Email: support@cross-clothing.com

We offer 24-hour customer support to address your needs promptly. Whether you have a question about our products, an issue with an order, or any other matter, our dedicated team is here to help you.

To ensure a timely response, please include the following information in your email:

1.  Subject: Please provide a brief summary of your inquiry or concern (e.g., Order Inquiry, Product Support, General Feedback).
2.  Full Name: Kindly provide your first and last name for a personalized response.
3.  Order Number (if applicable): If your inquiry is related to a specific order,  please include the order number for efficient assistance.
4.  Detailed Message: Please describe your question, issue, or feedback in  as much detail as possible. The more information you provide, the better we can understand and address your concern.

 

Our customer support team will make every effort to respond to your email within 24 hours, excluding weekends and public holidays. Please note that during peak periods or in cases requiring further investigation, our response time may be slightly longer. We appreciate your patience and assure you that we are working diligently to provide you with a satisfactory resolution.

Thank you for choosing Cross Clothing. We look forward to serving you and providing you with an exceptional shopping experience.

Sincerely,

Cross Clothing Customer Support Team